Brighton Holistics Learners Agreement

Brighton Holistics Learners Agreement

Brighton Holistics are committed to continually improving the quality of our courses. As well as what you can expect from us, this agreement also explains what Brighton Holistics expects of you. The quality of the services that we believe you are entitled to is balanced with responsibilities placed on you.

When studying at Brighton Holistics this is what you can expect from us:

  • To receive course notes which will provide you with information about Brighton Holistics and its facilities.
  • An appraisal of course syllabus showing key stages and criteria for examination.
  • That the teaching you receive will be evaluated. We will use feedback to enhance the quality of our teaching.
  • That we will work with you to help you develop your learning skills, recognising that this is an on-going process.
  • That we will provide a quality learning environment.
  • That we will provide you with access to appropriate resources to enable you to complete your studies or, in the event that we are unable to do so, direct you to where additional resources can be located.
  • That we will support you in your learning, to help you complete your studies.
  • That teaching staff will be courteous, professional, punctual and efficient.
  • That we will seek to create and maintain an atmosphere and environment which is
    conducive to learning.
  • That we will respect your right to confidentiality.
  • That we will comply with all relevant legislation.

What we expect of you:

  • That you will take responsibility for your own learning and assist in creating and maintaining an atmosphere and environment which is conducive to learning for all.
  • If you require any help with learning, this needs to be declared. If you have an Educational Report Statement or an Educational Health Care Report/Plan, outlining your learning needs, this needs to be submitted to Brighton Holistics as soon as possible, so that the relevant help and support can be discussed and put in place. If we are not able to facilitate your requirements, we will work with you to help try to find a suitable training school which will be able to facilitate your requirements.
  • That you take responsibility for seeking any support you need.
  • That you use our facilities with respect and consideration for others.
  • That you will be courteous, efficient and behave in a professional manner towards staff and fellow learners.
  • That you will be punctual, arriving in good time for lessons or notify teaching staff of any expected late arrival or absence. 100% attendance of the course is required.
  • That you will pay all fees and charges due when required.
  • Mobile Phones to be on silent and not used during teaching or therapy time.
  • Adhere to Health, Safety and Hygiene procedure appropriate to the learning environment.
  • Remove all jewellery (except wedding rings).
  • Wear respectable clothes, therapy uniform is only necessary for assessment days, however, Jeans are not acceptable.
  • Make sure that hands are clean and that hair is off the shoulders and tied up.
  • Make sure that all nail polish and false nails have been removed and not worn during
    training.
  • Bring the required towels to each training/tutorial day.
  • It is the learner’s reasonability to practice what has been taught on the training/tutorial day. If this hasn’t been done and extra time is needed to recap on what has been taught and not practised this time will be chargeable to the learner.
  • Please also note that if you fail to log in to the system for 60 days, the system automatically removes you, and all uploaded work and grades will be deleted. It is the learners’ responsibility to log in and keep the system updated, not Brighton Holistics. Brighton Holistics will not be responsible for work which is lost or deleted.
  • Course Timeframe – Short CPD and Diploma Courses 
    All short courses which require case studies must be completed within 2 months (60 days) of your course start date. The course can only be extended by 6 months after the original 2 months. There will be a £40 administration fee for extending your course. After this time, you will be required to start the course again at your expense.
  • Course Timeframe – Level 2 Beauty Qualifications
    Coursework must be completed within the 2-month allotted timeframe. Courses can only be deferred with the express permission of Brighton Holistics. You must apply in writing for an extension and documentation may be required from you for this. There will be an £125 administration fee for extending your course. If the course overruns and goes over a 4-month period from the course start date you will be required to attend additional training and will be required to pay for this time. The course can only be extended to a maximum of 6 months from your original course start date. After this time, you will be required to start the course again at the full current course price.
  • Course Timeframe – Level 3 Qualifications
    Coursework must be completed within the 10-month allotted timeframe. Courses can only be deferred with the express permission of Brighton Holistics. You must apply in writing for an extension and documentation may be required from you for this. There will be an £125 administration fee for extending your course. If the course overruns and goes over a 12-month period from the course start date you will be required to attend additional training and will be required to pay for this time. The course can only be extended to a maximum of 18 months from your original course start date. After this time, you will be required to start the course again at the full current course price.
  • Course Timeframe – Level 3 Upgrade Qualifications
    Coursework must be completed within the 6-month allotted timeframe. Courses can only be deferred with the express permission of Brighton Holistics. You must apply in writing for an extension and documentation may be required from you for this. There will be an £125 administration fee for extending your course. If the course overruns and goes over an 8-month period from the course start date you will be required to attend additional training and will be required to pay for this time. The course can only be extended to a maximum of 10 months from your original course start date. After this time, you will be required to start the course again at the full current course price.
  • Course Timeframe – Level 4 Qualifications
    Coursework must be completed within the 6-month allotted timeframe. Courses can only be deferred with the express permission of Brighton Holistics. You must apply in writing for an extension and documentation may be required from you for this. There will be an £125 administration fee for extending your course. If the course overruns and goes over an 8-month period from the course start date you will be required to attend additional training and will be required to pay for this time. The course can only be extended to a maximum of 10 months from your original course start date. After this time, you will be required to start the course again at the full current course price.
  • Brighton Holistics will not chase learners for coursework, this is the learner’s responsibility. Please read the welcome letter which can found within the portfolio system for your course regarding penalties for the late surrender of coursework.
  • To have the relevant insurance in place.
  • Answer all correspondence from Brighton Holistics regarding the course and supply information required on time.
  • Upload all course work to the Portfolio system as you are completing it and making sure that the portfolio system has been updated before each tutorial day with completed work.
  • You will be required to complete mandatory question papers for your, said therapy, therapy general knowledge, Health and Safety and Pathology and Anatomy and Physiology. These assessments are often multiple choice. Health and Safety, Pathology final assessment can be completed at home in your own time. If you are completing the Anatomy and Physiology final assessment for a level 3 qualification, such as Body massage, Reflexology, Aromatherapy etc. this must be completed with an assessor observing your assessment and is completed online by using Facetime or Skype. Once you are ready to take your assessment, please complete the Assessment Request Form to schedule a time. Please click Here for the form. If you are taking Anatomy and Physiology as a general knowledge subject this does not need to be witnessed by the assessor.
  • Please note that attending the assessment does not mean that you have passed, your assessment will be made up of three parts; practical, theory and observation. If you do not meet the required level, you will be asked to return for extra training and to take another assessment. There will be a fee of £125 for this additional assessment which will take place on the next planned assessment date. Please note that the assessment can be stopped at any time by the client/model or the assessor if either feels that the standards are not being met. The reasons for stopping the assessment will be explained and documented on the assessment paperwork. Some assessments will be recorded via the treatment room CCTV system.
  • Lost coursework is the reasonability of the learner, not Brighton Holistics.

For further information on the Brighton Holistics booking terms and conditions please click here.